FAQs

Got questions?
We've got answers

Everything you need to know about our products, orders, and delivery.

What makes Eyanga Naturals products different? +

Every product is thoughtfully crafted with carefully selected, high-quality ingredients. We focus on integrity, consistency, and excellence in everything we make, so you can trust what you're putting on your skin and hair.

Are your products suitable for all skin and hair types? +

Our products are formulated to work across a wide range of skin and hair types. If you have specific sensitivities or conditions, we recommend doing a patch test first or reaching out to us before use.

Are your ingredients natural? +

Yes. We prioritize carefully selected, natural ingredients in our formulations, staying true to our promise of products that truly care for your skin and hair.

How do I place an order? +

You can place an order directly through our website, or reach out to us via WhatsApp, phone, or Instagram, and our team will guide you through the process.

Do you deliver nationwide in Nigeria? +

Yes, we deliver across Nigeria. Delivery times may vary depending on your location, and our team will keep you updated on your order status.

Do you ship internationally? +

Please contact us directly to confirm international shipping availability and rates for your specific location.

How long does delivery take? +

Delivery times depend on your location. Orders within Lagos typically arrive faster, while other states may take a little longer. We'll always keep you informed along the way.

What payment methods do you accept? +

We accept bank transfers and other convenient payment options. Full payment details are shared once your order is confirmed.

Can I return or exchange a product? +

If there's an issue with your order, please reach out to us within a few days of delivery so we can make it right. We want you to be fully confident in every purchase.

How can I contact customer support? +

You can reach us by phone, email, or through our Instagram and Facebook pages. We're always happy to help with any questions about your beauty journey.